Privacy Policy


This Policy explains when and why we collect personal data about you. We may change this Policy from time to time, but we will not treat your personal data in a fashion inconsistent with the Policy at the time your information is collected without notifying you. Mentor Academy collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. Mentor Academy will not disclose any information about individual users. Any information provided by a client or prospective client to Mentor Academy is strictly confidential. Mentor Academy will not sell any information obtained or provided by a client to a third party for marketing or other purposes.

Who we are

Mentor Academy is a christian educational institution and a private tutoring service company. We believe we were create to make a difference in our commuity and specially in our mentees’ lives. Our website address is: https://mentoracademy.edu.do.

What personal data we collect and why we collect it


Mentor Academy is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Mentor Academy website and governs data collection and usage. By using the Mentor Academy website, you consent to the data practices described in this statement.

The personal data collected by Mentor Academy includes:
Identifiers (name, email address, phone number, ZIP code)
-We use this information to communicate with you, deliver the services you have requested, and inform you of other products or services available from Mentor Academy.
Characteristics of protected classifications (age, gender, race)
-We use this information to ensure compliance with state, provincial, and federal law, deliver the services you have requested, and inform you of other products, services, or information available from Mentor Academy.
Internet or other electronic network activity information (IP address, browser type, domain name, access time, referring website address)
-We use this information to operate our service, to maintain quality of the service, and to provide general statistics regarding use of the Mentor Academy website.
Education information (academic status, school, course of study)
-We use this information to deliver the services you have requested.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Mentor Academy public message or comments boards, this information may be collected and used by others. Note: Mentor Academy does not read any of your private online communications.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Your personal data is captured, such as, first and last name, telephone numbers, email, resume(when submitted) and addresses, when you submit a contact form, and this information is maintained in our files as long as you have an active profile. If more than 90 days have passed with an inactive account, your information and account will be automatically deleted from our records. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for 30 days.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select «Remember Me», your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

Mentor Academy may share your date with other parties. There might be social media, login and shop plugins from third party companies on our site such as, Facebook, Twitter, Google, WooCommerce, YouTube, Vimeo, SoundCloud, Instagram. When you make a bank deposit or credit card payment on one of our services, those companies keep your data. You should read their Policy for more details. Mentor Academy encourages you to review the privacy statements of websites you choose to link to from Mentor Academy so that you can understand how those websites collect, use and share your information. Mentor Academy is not responsible for the privacy statements or other content on websites outside of the Mentor Academy websites.

Mentor Academy will disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mentor Academy or the site; (b) protect and defend the rights or property of Mentor Academy; and, (c) act under exigent circumstances to protect the personal safety of users of Mentor Academy, or the public.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Embedded content from other websites

Some articles on our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). If more than 90 days have passed with an inactive account, your information and account will be automatically deleted from our records. 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to ask Mentor Academy not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by email us or writing via WhatsApp. 

The Mentor Academy site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Mentor Academy does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

Additional information

If you make a payment to us, your payment details are not held by us but are collected by our third party payment processors, who specialise in the secure online capture and processing of such transactions.These can be PayPal, 2checkout.com, bank BHD, Banreservas, Chase, Bank of America, and so on. Please read their Policy before proceeding with any transaction. WooCommerce collects information about you during the checkout process on our store as specified above.

Your contact information

Please contact Mentor Academy if you have any questions, concerns or inquiries at info@mentoracademy.edu.do and/or WhatsApp 809-587-4891. Our open hours are as follows: Monday through Thursday 8am to 7pm. Friday 8am to 5:30pm. Saturday close. Sunday 9am to 2pm. 

Mentor Academy welcomes your comments regarding this Statement of Privacy. If you believe that Mentor Academy has not adhered to this Statement, please contact us at legal@mentoracdemy.edu.do. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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